Questions about your order
You can cancel your order within 1 hour after placing it directly from your account. After that, please contact us with your order number as soon as possible. Coffee bean orders cannot be canceled starting the next day after the order has been placed
We accept returns, exchanges, and refunds within 30 days for personal preference reasons (e.g., change of mind, incorrect color/size, or not as expected), except in certain cases. Please contact us to proceed. Return Conditions:. Refund Process:. Onc
We sincerely apologize for this situation. If you received an item with any issues, please contact us with a photo of the item. If the item was damaged, please make sure to take photos and keep the packaging box and packing materials as well. For mor
Unfortunately, due to shipping regulations, we cannot declare lower price on the invoice nor send it as a gift.