Can I return/ refund the order?Updated 2 months ago
We accept returns, exchanges, and refunds within 30 days for personal preference reasons (e.g., change of mind, incorrect color/size, or not as expected), except in certain cases. Please contact us to proceed.
Return Conditions:
- Items must be unused, in their original packaging, and include the order number or proof of purchase.
- You are responsible for all return costs, including shipping, customs duties, and additional charges.
Refund Process:
Once we receive and confirm the item's condition, we will process your refund within about 10 days to the original payment method. Return shipping costs are non-refundable and will be deducted from your refund if applicable.
For more details about return policy, please refer to our support page : Shipping Information
Please contact [email protected]